True Love Backpack

11.81"L x 5.12"W x 18.11"H

• Lightweight
• Water-resistant
• Strong, long lasting, built to Last
• 100% Polyester
• Adjustable shoulder straps
• Padded back
• Four compartments: 1 main zip pocket (13-liter capacity), 1 front pocket, side bottle pocket, and interior compartment for up to a 15" laptop or tablet
• Name tag on the inside
• Spacious interior
• Size: 11.81"L x 18.11"H x 5.12"W
• Exclusive Design
• Made to Order

All orders will take approximately 3 - 5 business days to process. Delivery within the United States takes about 7 - 10 business days.

*Our Commitment to Your Satisfaction**

**30-Day Return Policy**

If you receive an item that doesn't meet your expectations, we offer a 30-day return policy from the delivery date. Please note that return shipping costs are not covered. The item must be in its original, unworn, or unused condition to be eligible for a full refund.

**Handling Returns and Exchanges**

We approach returns and exchanges on a case-by-case basis, prioritizing your satisfaction. If you need assistance with your recent purchase, please don't hesitate to contact us at alisastruecolors@gmail.com. To initiate a return or exchange, please provide your order number and the reason for the return or exchange.

**Damaged, Defective, or Incorrect Items**

Upon receiving your order, please inspect the items promptly. In the unlikely event of receiving a damaged, defective, or incorrect item, please contact us immediately for prompt assistance.

**Footwear Size Exchange**

For footwear with the incorrect size, we offer a one-time exchange for the correct size. Kindly initiate the exchange process by returning the item. Once we receive it, we will promptly arrange for the exchange. Please get in touch with us at alisastruecolors@gmail.com to begin the process.

**Refunds**

Refunds will be issued after we receive and inspect your return. Once the refund is approved, it will be initiated to your original payment method. Please be aware that processing and posting the refund may vary depending on your bank or credit card company's procedures.

**Non-Returnable Original Artwork**

Please note that we cannot accept returns on original artwork. We encourage you to carefully consider your decision before making a purchase. Please get in touch with us for clarification if you have any questions or need further information. We want to ensure that you are delighted with your purchase.

Before cleaning the bag, remove all the items from the bag. Suggested to pretreat visible stains with stain remover. Mix warm water with laundry detergent and clean the bag with washcloth or soft bristle brush. Let the bag air dry.

Support Independent Creativity: By purchasing from me, you are supporting creativity and independent work.

Unique Designs:  Our products are unique and made to order, reflecting my vision and values, ensuring you get something special and exclusive.

Personal Connection: Every purchase makes a significant difference, helping me continue my passion and deliver high-quality products. Your purchase supports my work, fostering a diverse marketplace.

Exceptional Customer Service: We prioritize your satisfaction with personalized, prompt, and friendly customer service, ensuring a smooth shopping experience.

Fast and Reliable Shipping: Your order will include tracking numbers for peace of mind.

Meaningful Impact and Community Driven: Your support contributes to a vibrant, artist-driven economy.