Returns and Exchanges
*Our Commitment to Your Satisfaction**
At Alisa Marie, we take pride in delivering outstanding products and exceptional customer service. While we ensure accurate product descriptions, we understand that you may not be completely satisfied with your purchase. Rest assured, we are dedicated to making things right for you.
**30-Day Return Policy**
If you receive an item that doesn't meet your expectations, we offer a 30-day return policy from the date of delivery. Please note that return shipping costs are not covered. The item must be in its original, unworn, or unused condition.
**Handling Returns and Exchanges**
We approach returns and exchanges on a case-by-case basis, prioritizing your satisfaction. If you need assistance with your recent purchase, please don't hesitate to contact us at email@example.com.
**Damaged, Defective, or Incorrect Items**
Upon receiving your order, please inspect the items promptly. In the unlikely event of receiving a damaged, defective, or incorrect item, please reach out to us immediately for prompt assistance.
**Footwear Size Exchange**
For footwear with the incorrect size, we offer a one-time exchange for the correct size. Kindly initiate the exchange process by returning the item. Once we receive it, we will promptly arrange for the exchange. Please contact us at firstname.lastname@example.org to begin the process.
Refunds will be issued after we receive and inspect your return. Once the refund is approved, it will be initiated to your original payment method. Please be aware that processing and posting the refund may vary depending on your bank or credit card company's procedures.
**Non-Returnable Original Artwork**
Please note that due to the unique nature of my original artwork, we are unable to accept returns. We encourage you to carefully consider your decision before making a purchase. If you have any questions or need further information, please contact us for clarification. We want to ensure that you are delighted with your purchase.