Returns and Exchanges

*Our Commitment to Your Satisfaction**

**30-Day Return Policy**

If you receive an item that doesn't meet your expectations, we offer a 30-day return policy from the delivery date. Please note that return shipping costs are not covered. The item must be in its original, unworn, or unused condition to be eligible for a full refund.

**Handling Returns and Exchanges**

We approach returns and exchanges on a case-by-case basis, prioritizing your satisfaction. If you need assistance with your recent purchase, please don't hesitate to contact us at alisastruecolors@gmail.com. To initiate a return or exchange, please provide your order number and the reason for the return or exchange.

**Damaged, Defective, or Incorrect Items**

Upon receiving your order, please inspect the items promptly. In the unlikely event of receiving a damaged, defective, or incorrect item, please contact us immediately for prompt assistance.

**Footwear Size Exchange**

For footwear with the incorrect size, we offer a one-time exchange for the correct size. Kindly initiate the exchange process by returning the item. Once we receive it, we will promptly arrange for the exchange. Please get in touch with us at alisastruecolors@gmail.com to begin the process.

**Refunds**

Refunds will be issued after we receive and inspect your return. Once the refund is approved, it will be initiated to your original payment method. Please be aware that processing and posting the refund may vary depending on your bank or credit card company's procedures.

**Non-Returnable Original Artwork**

Please note that we cannot accept returns on original artwork. We encourage you to carefully consider your decision before making a purchase. Please get in touch with us for clarification if you have any questions or need further information. We want to ensure that you are delighted with your purchase.