Shipping Policy
🚚 Shipping Policy
Smooth Delivery, Every Time
Thank you for shopping with Alisa Marie Art & Design! I’m excited to offer you a seamless, stress-free shipping experience. Please take a moment to review the details below so you know exactly what to expect.
📦 Free U.S. Ground Shipping
All product prices include complimentary ground shipping within the continental United States (excluding Alaska and Hawaii).
No promo code needed — it's already built in.
⏳ Processing & Delivery Times
- Processing Time: Orders are typically processed within 3–5 business days.
- Estimated Delivery: Most items arrive within 7–10 business days after processing.
- Exceptions: Please allow up to 15 business days for Suitcase Covers, Makeup Bags, Kimonos, and Handbags.
🚫 Shipping Limitations
- Currently shipping is available only within the continental U.S.
- This offer excludes Alaska and Hawaii and does not apply to expedited shipping options.
- Shipping timelines may vary slightly based on product type or carrier delays.
🔍 Accurate Shipping Info
Please double-check your shipping details at checkout.
I'm unable to reship or refund orders due to incorrect or incomplete addresses.
If you spot a mistake after ordering, contact me as soon as possible.
🕒 Delivery Disclaimer
While I work with trusted third-party carriers, occasional delays beyond our control can happen. I appreciate your patience and understanding in such cases.
💌 Need Help?
I’m here to help!
Email: alisastruecolors@gmail.com
Thank you again for choosing my art and designs — I can’t wait for your package to arrive and bring joy right to your door.
With appreciation,
- Alisa Marie