Shipping Policy
Smooth Delivery, Every Time
Thank you for shopping with Alisa Marie Art & Design! I’m excited to offer you a seamless, stress-free shipping experience. Please take a moment to review the details below so you know exactly what to expect.
📦 Free U.S. Ground Shipping
All product prices include complimentary ground shipping within the continental United States (excluding Alaska and Hawaii).
No promo code needed — it’s already built in!
⏳ Processing & Delivery Times
- Processing time: 3–5 business days
- Estimated delivery: 7–10 business days after processing
- Exceptions: Please allow up to 15 business days for suitcase covers, makeup bags, kimonos, and handbags.
🚫 Shipping Limitations
Currently, shipping is available only within the continental U.S.
This offer excludes Alaska and Hawaii and does not include expedited options.
Shipping timelines may vary slightly depending on product type or carrier delays.
🔍 Accurate Shipping Info
Please double-check your shipping details at checkout.
I’m unable to reship or refund orders due to incorrect or incomplete addresses.
If you spot a mistake after ordering, contact me as soon as possible — I’ll do my best to help.
🕒 Delivery Disclaimer
While I work with trusted third-party carriers, occasional delays beyond my control may occur.
Thank you for your patience and understanding — I promise your order is on its way!
💌 Need Help?
I’m here to help!
📧 alisastruecolors@gmail.com
Thank you again for choosing my art and designs — I can’t wait for your package to arrive and bring joy right to your door.
With appreciation,
💛 Alisa Marie